"Thierry Carrez" <[email protected]> wrote:
>Mathias Gug wrote: >>> In my case, actually having those unanswered questions kind of prevent >>> me from using the channel for random development chat. I don't feel like >>> appearing as an insensitive developer that continues his work and jokes >>> with co-workers while people beg for help on the channel. And most of >>> the time I could help them, if only I had the free time[tm] to do so. >> >> I understand that feeling. One perspective could be to set the expectations >> right: answers given in the channel are done on a best effort basis. And one >> should not be offended if their questions aren't answered even if people are >> chatting in the channel. > >If I'm the only one bothered by this, I have no issue keeping the status >quo. > >> The current help factoids states: >> >> Please don't ask to ask a question, simply ask the question (all on ONE >> line >> and in the channel, so that others can read and follow it easily). If >> anyone >> knows the answer they will most likely reply. :-) >> >> How about splitting out the help factoid to include a statement about setting >> the expectations right: >> >> Thanks for stopping by and ask for help. We'll try to help you out on a >> best >> effort basis. If anyone knows the answer they will probably reply. If you >> have >> a serious problem you may wanna opt for another support option available >> at >> http://www.ubuntu.com/support/. >> >> When someone asks a question one could always use the help factoid to set >> their >> expectations right. > >Maybe the channel topic should be updated to reflect that development is >the main thing we discuss on this channel ? Currently it shows: > >Ubuntu Server discussion and support | For general (not server specific) >support visit #ubuntu | IRC Guidelines: >https://wiki.ubuntu.com/IrcGuidelines | Get involved: >https://wiki.ubuntu.com/ServerTeam/GettingInvolved | Be patient. Don't >ask to ask, just ask. | Docs and resources: >https://help.ubuntu.com/10.04/serverguide/C/ > >How about: > >Ubuntu Server development, discussion and support | For general (not >server specific) questions visit #ubuntu | Get involved: >https://wiki.ubuntu.com/ServerTeam/GettingInvolved | Be patient. Don't >ask to ask, just ask. | Docs and resources: >https://help.ubuntu.com/10.04/serverguide/C/ > >Then it wouldn't feel so awkward to ignore support questions to discuss >development issues. > I'm fine with that. Scott K -- ubuntu-server mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-server More info: https://wiki.ubuntu.com/ServerTeam
