> Hi all, > > I'm having some trouble with a freshly installed Ubuntu Studio 19.04. When > I click the .deb file downloaded from the lightworks website > <https://www.lwks.com/>, it opens in "Software". When I click the > install button, I see the progress bar show up and start at 0% when the > Authentication window pops up. When I enter my password and confirm, the > progress bar just disappears and the "Install" button shows up again, and > the program has not been installed. This is not a problem for other .deb > files. > > Any idea why this would be the case, or how to work around it simply? This > wasn't a problem on 18.04. > > Two issues: > 1) Lightworks only supports installation on LTS releases (aka 18.04 with > the Backports > <https://help.ubuntu.com/community/UbuntuStudio/BackportsPPA>). > 2) Ubuntu Studio (and Ubuntu in general) does not support installation > from outside the official repositories, so please do not expect support for > that here. Please seek support from Lightworks, but as I mentioned, they > only support installation on LTS releases. >
Thanks for the heads up. Just out of curiosity, where did you see that Lightworks only supports installation on LTS releases? I can't seem to find where that's stated, but it's probably right in front of my face. > Also, when I change my primary display, nothing changes. The top bar along > with the whisker menu, time, and icons stay where they are. Is that not > what the primary display is supposed to change? > > > Might be an issue with Xfce. Not the first time I've heard of this > happening, but I don't have any problems when going multi-display on my > end, and have no issues setting my primary display. > > [snip] > PS. Are people aware that on this page > <https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users> the > http://community.ubuntu.com/contribute/support/mailinglists/ link is > broken? > > I wasn't, but I don't pay any attention there. I'll let the powers-that-be > know there's an issue. > Thank you, I appreciate it. > Also, how are people supposed to make use of the archives here > <https://lists.ubuntu.com/archives/ubuntu-studio-users/> to make sure a > question hasn't already been asked? Are you supposed to download the whole > archive and search it on your own machine?? > > It is well known that the archives are not searchable, which is one of the > reasons askubuntu.com exists. In fact, askubuntu.com is the FIRST place > one should go for support anymore. It's searchable and answers can be > updated far into the future, making it much more future-proof than mailing > lists, which are very much an outdated method of receiving support. The > Ubuntu community (and Canonical) are pushing to make it the primary method > of support. > > I hope this helps. Perhaps someone else has insight to the lightworks > issue. However, I have to, from an official Ubuntu (and Ubuntu Studio) > standpoint, say the lightworks issue receives no support here. > You've been very reasonable, thank you. I think I'll just go back to 18.04, and take any issues I have to askubuntu.com. Best, John
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