În data de Vi, 10-07-2009 la 10:06 +0200, Jonathan Aquilina a scris:
> i forgot to mention there are also the ubuntu forums that could be
> used as well.
>
> On Fri, Jul 10, 2009 at 10:06 AM, Jonathan Aquilina
> <[email protected]> wrote:
> there is a 4th option. why not setup an irc channel on
> freenode. there are alot of channels for the k/x/ubuntu line
> that would be the most effective way in regards to live
> support.
>
[snip]
4. IRC
pros:
quick response time
cons:
hard to find though IRC logs / archive
not everyone is alway online / active on the channle
hard to organize a FAQ
hard to keep track of prefious discussion / state of a ticket
no email notification
We are also doing support via IRC but I don't think we should make it
the official channel
5. Forum
pros:
similar to answers.launchpad.net
cons:
strange email notification (the answer is not contained in the email,
just a link to the forum)
--
Adi Roiban
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