Quoting Chris Rowson <[EMAIL PROTECTED]>: > I thought it'd be interesting to find out what it is that impresses > new non-techie users the most about Ubuntu.
I work on a helpdesk as a day job supporting windows 2K/XP and an AS/400. Most of our users know how to use a computer to get their job done and that's it. Any errors at all (from "my computer won't switch on" to "the internet's gone down!!!!") are reported to us and we basically tell them (after three, 1...2...3) "Have you tried switching it off and back on again?" which, as it's windows, usually fixes the problem. One of our users who I can only describe as completely non technical (she keeps doing house keeping on her "My Documents" folder and then wondering why she can't locate files in the same place they were before!) picked up a recycled PC from us the other day without an operating system as we don't have licenses for that kit any more. Quick as a flash, as soon as she had left the room I sent her an email telling her about Ubuntu. I sourced a copy of Feisty for her and she installed it without any issues, including the Internet Setup. She then passed this PC to a charity who are using it for their daily work without an issue. So, to answer the question, the non-techies that I've spoken to like Ubuntu for ease of use, quick installs and the fact that thinks "just work". Cheers, M. -- Matthew Macdonald-Wallace Group Co-Ordinator Thanet Linux User Group http://www.thanet.lug.org.uk/ [EMAIL PROTECTED] GPG KEY: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xFEA1BC16 -- [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/
