On 08/05/2008, Matt Daubney <[EMAIL PROTECTED]> wrote:
> Hey all,
>
>  I brought this up on the IRC channel earlier and thought I'd put it to a
>  wider audience.
[snip]
>  The idea is generally that we create some tasks..
[snip]
>
>  Now I'm not much of a gui person, so I'm not sure what information would
>  be useful to the people that are, but even just talking to people and
>  finding out what they think is right or wrong (even if their method of
>  completing the task says otherwise) could be useful and/or interesting.
>  If any gui people can think of useful data they'd want, then please let
>  me know!
>
>  We have had the idea of finding people who haven't used a computer
>  before, but that might be more difficult in this modern age. The idea of
>  testing the three major operating systems with different people is also
>  not a bad one.
>
>  Does anyone have any thoughts on this, or is it just a wild pipe dream
>  that wouldn't be of any use to anyone?

I saw the same blog post and thought it was a nicely written piece
which brought up some valuable points. What you're talking about in
general is usability testing and is a very good idea, but would need
the support of the development community. I don't think you'd need
people who was completely new to computers (although there's plenty of
people like that about), but just people who are new to linux.
Unfortunately, the sort of testing that involves monitoring users,
particularly using video can be quite expensive and time consuming.
There's some one called Celeste Lyn Paul (http://weblog.obso1337.org/)
who is heavily involved in usability within the KDE community, and has
written lots of useful information on her blog (including testing
using video cameras, etc), but I don't know of anyone who is involved
in the Gnome or Ubuntu communities.

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