Hi John,

Sorry about the slow reply, can you send us the contents of the
about:plugins page in Firefox? (just type about:plugins into the address
bar). For reference mine says something along the lines of 
Shockwave Flash
        File name: libflashplayer.so
        Shockwave Flash 10.0 r22
        
We just need to see if you have conflicting flash players installed. I
might not be able to reply until this evening, stupid exam this
afternoon (Atomic Physics and Quantum Optics II, urgh). Hopefully
someone else can help mend this before I get back though.

-Matt Daubney

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