On Tue, May 18, 2010 at 9:25 PM, Paul Sutton <[email protected]> wrote:

>
> they do them,  but they seem to imply that you need to be some sort of
> techy person to use it, it points out that some programs may not be
> compatable with others,  given that openoffice can work with office
> files and can also work with open document format, adn that open office
> also works on windows,  i think its designed to push people towards
> windows,  MS probably has something to do with this.
>

I'm a bit baffled as well - http://www.dell.co.uk/ubuntu used to link to a
(very) limited list of Ubuntu laptops - and a couple of Desktops
occasionally.....but it would appear that now it takes you to a list of
machines running Windows, with no option to get Ubuntu pre-installed or even
to order without an OS (and the subsequent OEM licence fee).

I think it's only fair to explain the differences to people though between
the operating systems.  The number of tasks requiring command line usage are
becoming less frequent in Ubuntu, but this is still often the easiest way of
resolving issues, and that can create a lot of fear for people....

The other issue that needs to be highlighted is software incompatibility -
there is plenty of software out there that requires Windows and won't run in
Wine, not to mention hardware that doesn't play nicely in linux.  I've seen
an alarming trend in hardware with web based interfaces that require ActiveX
as well (some managed Linksys "Cisco Small Business" switches, Sony IP CCTV
cameras).  All of these are potential issues that users need to be aware of
- and rose tinting the issues ruins the users overall experience, as they
see Linux as an obastacle to "doing what they want to do".

It's old, but I do tend to point people at
http://linux.oneandoneis2.org/LNW.htm
when I start talking to them about making the change....a "Use Linux, it's
better!" approach without discussing possible issues will likely cause them
to convert back to windows in a heartbeat.  I can't chastise Dell for
applying a suitable warning to products they are actively selling....but
would actually like the link on their website that advertises a product I
would like to buy to actually exist!
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