On 24 March 2011 07:42, Byte Soup <[email protected]> wrote: > Do any of you have friends and family not living nearby, who use Ubuntu and > you provide remote support to them. What do you use? Teamviewer, VNC, webex? > What would you recommend and whats your experiences? >
At mums house when I installed the Ubuntu PC:- 1) Install ssh-server, create my user account, add my ssh key so I can logon remotely 2) Enable remote desktop sharing in Ubuntu via the usual GUI options 3) Register a dynamic hostname with dyndns.org 4) Install and configure ddclient to connect and register with dyndns.org for the chosen hostname Total time spent: 5 minutes, plus 1 hour mostly drinking tea, chatting to my mum. At my house 1) Phone rings! "Hello Alan, it's Mum, can you help me?" "Sure, one moment" 2) Open a terminal and type:- vncviewer -via mums.dynamicdyns.org localhost *bam* I see her desktop over an encrypted ssh tunnel. No ports exposed her end other than ssh, and only key-based logon allowed. Win! Al. -- [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
