On Sun, 2011-07-24 at 19:09 +0200, [email protected] wrote: > > > > Message Received: Jul 24 2011, 05:53 PM > > From: "Ted Wager" > > To: [email protected] > > Cc: > > Subject: Re: [ubuntu-uk] Slow d/loads > > > > On Sun, 2011-07-24 at 10:21 +0100, Alan Pope wrote: > > > On 24 July 2011 09:42, Ted Wager wrote: > > > > My current d/load speed is 15kbps..I have contacted my provider and they > > > > say I have a line fault..Is there a device (apart from buying another > > > > router) that will allow me to test the connection or any way I can test > > > > the router ? > > > > > > https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults > > > > > > Click 'check my line now'. > > > > > > Al. > > > > > Thanks for the reply.. This is the result of the bt test > > > > > > > > Download speedachieved during the test was - 96 Kbps > > For your connection, the acceptable range of speeds is 100-250 Kbps. > > Additional Information: > > Your DSL Connection Rate :284 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM) > > IP Profile for your line is - 135 Kbps > > > > 2. Upstream Test: -provides background information. > > > > Upload Speed > > 0 Kbps > > > > 0 Kbps 444 Kbps > > Max Achievable Speed > > > > >Upload speed achieved during the test was - 0 Kbps > > Additional Information: > > Upstream Rate IP profile on your line is - 444 Kbps > > > > > > Connection was so slow it timed out a couple of times...Plusnet says > > that the fault is my end but short of buying a cheapo router (£16 from > > Amazon) or calling out BT @£50 what else can I do ? > > > > > > -- > > Regards > > Ted Wager > > Using Zorin 5 Linux > > > > > > -- > > [email protected] > > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > > https://wiki.ubuntu.com/UKTeam/ > > > > Do have any wiring you have put in yourself between the BT master socket and > the router? If you do, then can you connect direct to the master socket? If > you can, and it is still slow, then it is down to BT to fix the fault at no > charge to you. > > Tony > > > According to the telephone engineer who fitted it the connection has been changed to the master socket and the phones are connected from that.. -- Regards Ted Wager Using Zorin 5 Linux
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