On 10 May 2013 10:12, Gareth France <gareth.fra...@gmail.com> wrote: > I haven't found any reasons for them not to help me. The issue mostly is > with the phone numbers, where many companies use these non-geographic > numbers, creating a barrier between them and some of their customers. It > really does wind me up and this issue could have been solved in 5 minutes, > had I been able to sort it out over the phone. Instead it took a month. >
But you could have used the numbers I suggested, which were not hard to find... > These numbers you suggest, what's in it for them exactly? Who's picking up > the tab when I'm phoning for free? > Read the website. Also, remember, you could call 0845 numbers for free from any landline with a major provider (Talk Talk, BT etc.)... sure you must have a friend or somebody who'd let you. So there's no real reason you couldn't have found a way around this issue, yet instead you rant in CAPITAL LETTERS at their support team who seem to have offered plenty of solutions. Sean
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