I am out of the office until 06/12/2011. I will be OOO from the 02 – 05 November, returning Tuesday the 06th.
Hartford Account Please call the ISD Service Desk to report any Remedy-related issues for the "Remedy Support" team - +1-860-547-3457 (HELP) If the L1 support team is not able to resolve your issue, they will contact L2 support. Not every issue that appears to be "the database" is actually caused by a database problem. Our team will sort it out and pass it along as appropriate I will not be available for Project-related work while I'm out, however The Hartford's Application DBA team may be able to provide some limited support for small or urgent issues. I will find out with the appropriate escalation path is to request this support If you need to speak with someone quickly, you can try to call or email Russ Bedner, Team Lead for Remedy Support at The Hartford, and he will determine if it is necessary to escalate an issue to me - [email protected], +1-860-547-4369 Please note that you can include all members of the Remedy team in your email by using our "ALL" email group distribution: [email protected]. You may not know for sure who is online or when, but this will get your email to the entire team and someone may be able to respond. As a last resort, please call my IBM Unified Messaging Number: +1-916-641-4118 (or +1-860-547-7786 in Hartford). You will have the option to leave a message, and if you press the "#" key during the recorded message you will also have the option to page me or try to reach me on my mobile. IBM Business Please direct any IBM business to my manager, Judi Thomas - [email protected], +1-928-252-2021 I may be checking my email from time to time, but cannot promise or guarantee that I will send you an immediate response by email. If you really need to reach me in a hurry, please call me at +1-916-641-4118, press "#" and then page me. I will send out another reminder next week. -- David Sanabria Database and Infrastructure Architect IBM Global Services - The Hartford Acct Office: +1-916-641-4118 Mobile: +1-916-915-3489 Email: [email protected] Note: This is an automated response to your message "[Ubuntu-US-CA] Meeting tonight, Sunday December 4th at 7PM" sent on 12/4/2011 10:24:46. This is the only notification you will receive while this person is away. -- Ubuntu-us-ca mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca
