0) Backup
0.1) test (at least statistically) backups
0.2) offsite backups & rotations thereof
1) Check if it's covered under warranty, if data isn't to be recovered
   or worth recovering from the drive, one may at least get the drive
   replaced, generally for not more than cost of shipping the drive to
   Seagate.  You can check warranty status on-line by mfg. date, period
   may be longer based upon purchase date with proof of purchase.  Might
   not be fast in replacement time, but often better than eating entire
   cost of replacing drive.  Be sure to check Seagate's recommendations
   on testing/confirming issue, return procedures, etc.  If it's
   sufficiently recent enough, store/vendor where purchased might even
   cover replacement.
1.1) Hard drives die, sometimes/often with zero advance warning.
   Specific manufacturer isn't the largest correlating factor - largest
   correlating factors are generally specific lots of specific models of
   drives from specific manufacturers.
2) If it's not under warranty, can do about whatever one wants with it
   to try to recover - at least if one's not too worried about getting
   the data back.
2.1) "External" hard drive - yeah, rather a misnomer.  It's
   a(n internal) hard drive in an (external) enclosure with some type of
   interface.  More options and/or information may be available
   interfacing directly to the hard drive itself - that's almost always
   the case for "modern" "external" hard drives, unless possibly where
   the interface is eSATA to a SATA drive (in which case the signals
   pass directly through).
3) Not really Ubuntu specific, but there are various tools that might
   possibly be useful - but really depends what kind of shape the drive
   is in.
4) Just because you can't access the data doesn't mean nobody else can.
   Was it securely encrypted?  Does it need to be securely disposed of
   or wiped, even if not operational?
5) Can try various lists that may be more, e.g. Linux general (doesn't
   sound like Ubuntu issue) and/or more hardware-oriented.
6) Some the stories, etc. at BALUG today may be informative/useful
   http://www.balug.org/#Meetings-upcoming

From: "Grant Bowman" <[email protected]>
Subject: [Ubuntu-US-CA] Failing/failed hard disk advice
Date: Tue, 17 Jun 2014 00:00:08 -0700

My new friend who is trying Ubuntu with a disk from Lyz (thanks Lyz) just
sent me an email. An external hard drive Seagate (1TB, model #: srd0sp0,
newegg carries them for $79) with USB interface is not mounting
automatically. When plugged into the MacBook Pro computer a slight clicking
sound is heard, then it gets quiet and the light starts blinking.

I don't know how much travel this drive has done. Some person on the
internet took theirs apart:
http://stx.lithium.com/t5/Backup-Plus-and-Seagate-Slim/Backup-Plus-Blinking-Light/td-p/176962
We will try rebooting and mounting on other computers and try to see the
partitions and filesystems tomorrow. Perhaps the moral of the story is to
buy Western Digital or another manufacturer? Other thoughts?

Thanks for ignoring this post or redirecting me to a more appropriate place
if you think it's off-topic.

Grant


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