Question #76774 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/76774

RayArdia gave more information on the question:
Sorry! Found the hardware test - System Test of course, and the video test 
produces coloured bars and static correctly.
When some DVDs are loaded Movie Player opens, but greyed out. when I try to 
close it it says 'Not responding'. Force quit to close.
Other DVDs play OK but volume, even at 100%, is almost inaudible.
Yet other proprietory DVDs bring up 'Could not open location, you might not 
have permission to open the file?.

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