New question #77916 on bugzilla in ubuntu: https://answers.launchpad.net/ubuntu/+source/bugzilla/+question/77916
I download ugzilla3_3.2.0.1-1~hardy2_all.deb from Rolf Leggewie's PPA. After install, configure I got following error when access to the bugzilla. Thanks you for any help. ====== ERROR ====== "Bugzilla has suffered an internal error. Please save this page and send it to [email protected] with details of what you were doing at the time this message appeared. URL: http://mybugs/ Template->process() failed twice. First error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl', 'HASH(0x90d89d0)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 24 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x90bcbb8)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x90bcbb8)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73 Second error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 1789 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x91c31b4)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x91c31b4)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/share/perl5/Bugzilla/Error.pm line 148 Bugzilla::Error::ThrowTemplateError('Template::Exception=ARRAY(0x91365f0)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73 " ============================== The output when run sudo ./checksetup.pl ============================== run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//pre-checksetup.d run-parts: executing /usr/share/bugzilla3/debian//pre-checksetup.d/10fixtemplates * This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8 * Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009 Checking perl modules... Checking for CGI.pm (v3.21) found v3.15 Checking for TimeDate (v2.21) ok: found v2.22 Checking for PathTools (v0.84) ok: found v3.12 Checking for DBI (v1.41) ok: found v1.601 Checking for Template-Toolkit (v2.15) ok: found v2.19 Checking for Email-Send (v2.00) ok: found v2.192 Checking for Email-MIME (v1.861) ok: found v1.861 Checking for Email-MIME-Modifier (v1.442) ok: found v1.442 Checking available perl DBD modules... Checking for DBD-Pg (v1.45) not found Checking for DBD-mysql (v4.00) ok: found v4.005 Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) ok: found v2.35 Checking for Chart (v1.0) ok: found v2.4.1 Checking for Template-GD (any) ok: found v1.56 Checking for GDTextUtil (any) ok: found v0.86 Checking for GDGraph (any) ok: found v1.44 Checking for XML-Twig (any) ok: found v3.32 Checking for MIME-tools (v5.406) ok: found v5.425 Checking for libwww-perl (any) ok: found v2.036 Checking for PatchReader (v0.9.4) not found Checking for PerlMagick (any) ok: found v6.3.7 Checking for perl-ldap (any) ok: found v0.34 Checking for Authen-SASL (any) ok: found v2.10 Checking for RadiusPerl (any) not found Checking for SOAP-Lite (any) ok: found v0.69 Checking for HTML-Parser (v3.40) ok: found v3.56 Checking for HTML-Scrubber (any) ok: found v0.08 Checking for Email-MIME-Attachment-Stripper (any) not found Checking for Email-Reply (any) not found Checking for mod_perl (v1.999022) ok: found v2.000003 Checking for CGI.pm (v3.11) ok: found v3.15 *********************************************************************** * REQUIRED MODULES * *********************************************************************** * Bugzilla requires you to install some Perl modules which are either * * missing from your system, or the version on your system is too old. * * * * The latest versions of each module can be installed by running the * * commands below. * *********************************************************************** COMMANDS: apt-get install libcgi-pm-perl ********************************************************************** * OPTIONAL MODULES * ********************************************************************** * Certain Perl modules are not required by Bugzilla, but by * * installing the latest version you gain access to additional * * features. * * * * The optional modules you do not have installed are listed below, * * with the name of the feature they enable. If you want to install * * one of these modules, just run the appropriate command in the * * "COMMANDS TO INSTALL" section. * ********************************************************************** *********************************************************************** * MODULE NAME * ENABLES FEATURE(S) * *********************************************************************** * PatchReader * Patch Viewer * * RadiusPerl * RADIUS Authentication * * Email-MIME-Attachment-Stripper * Inbound Email * * Email-Reply * Inbound Email * *********************************************************************** COMMANDS TO INSTALL: PatchReader: /usr/bin/perl install-module.pl PatchReader RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper Email-Reply: /usr/bin/perl install-module.pl Email::Reply To attempt an automatic install of every required and optional module with one command, do: /usr/bin/perl install-module.pl --all Running checksetup.pl for site: mybugs * This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8 * Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009 Checking perl modules... Checking for CGI.pm (v3.21) found v3.15 Checking for TimeDate (v2.21) ok: found v2.22 Checking for PathTools (v0.84) ok: found v3.12 Checking for DBI (v1.41) ok: found v1.601 Checking for Template-Toolkit (v2.15) ok: found v2.19 Checking for Email-Send (v2.00) ok: found v2.192 Checking for Email-MIME (v1.861) ok: found v1.861 Checking for Email-MIME-Modifier (v1.442) ok: found v1.442 Checking available perl DBD modules... Checking for DBD-Pg (v1.45) not found Checking for DBD-mysql (v4.00) ok: found v4.005 Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) ok: found v2.35 Checking for Chart (v1.0) ok: found v2.4.1 Checking for Template-GD (any) ok: found v1.56 Checking for GDTextUtil (any) ok: found v0.86 Checking for GDGraph (any) ok: found v1.44 Checking for XML-Twig (any) ok: found v3.32 Checking for MIME-tools (v5.406) ok: found v5.425 Checking for libwww-perl (any) ok: found v2.036 Checking for PatchReader (v0.9.4) not found Checking for PerlMagick (any) ok: found v6.3.7 Checking for perl-ldap (any) ok: found v0.34 Checking for Authen-SASL (any) ok: found v2.10 Checking for RadiusPerl (any) not found Checking for SOAP-Lite (any) ok: found v0.69 Checking for HTML-Parser (v3.40) ok: found v3.56 Checking for HTML-Scrubber (any) ok: found v0.08 Checking for Email-MIME-Attachment-Stripper (any) not found Checking for Email-Reply (any) not found Checking for mod_perl (v1.999022) ok: found v2.000003 Checking for CGI.pm (v3.11) ok: found v3.15 *********************************************************************** * REQUIRED MODULES * *********************************************************************** * Bugzilla requires you to install some Perl modules which are either * * missing from your system, or the version on your system is too old. * * * * The latest versions of each module can be installed by running the * * commands below. * *********************************************************************** COMMANDS: /usr/bin/perl install-module.pl CGI ********************************************************************** * OPTIONAL MODULES * ********************************************************************** * Certain Perl modules are not required by Bugzilla, but by * * installing the latest version you gain access to additional * * features. * * * * The optional modules you do not have installed are listed below, * * with the name of the feature they enable. If you want to install * * one of these modules, just run the appropriate command in the * * "COMMANDS TO INSTALL" section. * ********************************************************************** *********************************************************************** * MODULE NAME * ENABLES FEATURE(S) * *********************************************************************** * PatchReader * Patch Viewer * * RadiusPerl * RADIUS Authentication * * Email-MIME-Attachment-Stripper * Inbound Email * * Email-Reply * Inbound Email * *********************************************************************** COMMANDS TO INSTALL: PatchReader: /usr/bin/perl install-module.pl PatchReader RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper Email-Reply: /usr/bin/perl install-module.pl Email::Reply To attempt an automatic install of every required and optional module with one command, do: /usr/bin/perl install-module.pl --all run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//post-checksetup.d run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/10permissions run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/90checkwebdot -- You received this question notification because you are a member of UF Unanswered Posts Team, which is an answer contact for Ubuntu. _______________________________________________ Mailing list: https://launchpad.net/~ubuntuforums-unanswered Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntuforums-unanswered More help : https://help.launchpad.net/ListHelp
