New question #79092 on Ubuntu: https://answers.launchpad.net/ubuntu/+question/79092
Hi I have just heard from outsiders that Ubuntu is now offering reasonably priced professional support for Ubuntu at various levels of support http://news.zdnet.com/2100-9595_22-327672.html but it's unclear exactly what people get for the money. http://shop.canonical.com/index.php?cPath=31_32&osCsid=14559cef877f3a77f91b4efde1a951ca All three package, including the "Starter Support" for £35 state * Live phone support 9x5 * Email support * Security upgrades * Product upgrades * Duration: 1 year or 3 years What does "phone support 9x5" mean? If it's 9am-5pm then how does that relate globally? The 3year option is obviously a discount on buying 3 lots of 1year support. Does the "security upgrades" and "product upgrades" mean that these things wont be available without buying into these schemes? Is Ubuntu becoming non-free? Also i hope that some people answering questions in here have been offered some pay for the high level of support they provide in here but i have only heard about this through 3rd parties so it's all a bit of a surprise for me Good luck all Regards from Tom -- You received this question notification because you are a member of UF Unanswered Posts Team, which is an answer contact for Ubuntu. _______________________________________________ Mailing list: https://launchpad.net/~ubuntuforums-unanswered Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntuforums-unanswered More help : https://help.launchpad.net/ListHelp
