You are using a version that is years old. Update to the newest version. You can do that by either installing it from http://damonlynch.net/rapid/download.html , or waiting until 18.04 is released and installing the version found in that in release.
-- You received this bug notification because you are a member of Ubuntu Studio Bugs, which is subscribed to rapid-photo-downloader in Ubuntu. Matching subscriptions: Ubuntu Studio Bugs https://bugs.launchpad.net/bugs/1762222 Title: will not mount or read card in camera Status in rapid-photo-downloader package in Ubuntu: New Bug description: james@james-desktop-ubuntu:~$ rapid-photo-downloader --debug [INFO/MainProcess] Rapid Photo Downloader 0.4.11 [INFO/MainProcess] Using pyexiv2 0.3.2 [INFO/MainProcess] Using exiv2 0.25.0 [INFO/MainProcess] Using exiftool 10.10 [INFO/MainProcess] Using hachoir 1.3.3 [INFO/MainProcess] No downloads have occurred so far today [INFO/MainProcess] allocating a new mmap of length 4096 [DEBUG/MainProcess] created semlock with handle 140253754241024 [DEBUG/MainProcess] created semlock with handle 140253754208256 [DEBUG/MainProcess] created semlock with handle 140253754175488 [DEBUG/MainProcess] created semlock with handle 140253754142720 [DEBUG/MainProcess] created semlock with handle 140253754109952 [DEBUG/MainProcess] created semlock with handle 140253753290752 [DEBUG/MainProcess] created semlock with handle 140253753257984 [DEBUG/MainProcess] created semlock with handle 140253753225216 [DEBUG/MainProcess] _set_from_toolbar_state [INFO/GetPreviewImage-1] child process calling self.run() [DEBUG/MainProcess] Start of day is set to 3:0 [DEBUG/MainProcess] SubfolderFile PID: 23464 [INFO/MainProcess] Using manually specified path /media/james/PMHOME [INFO/MainProcess] # photo backup devices: 0; # video backup devices: 0 [INFO/SubfolderFile-2] child process calling self.run() [DEBUG/MainProcess] Working with 1 devices [DEBUG/MainProcess] Starting a device scan for device /media/james/PMHOME [DEBUG/MainProcess] created semlock with handle 140253432197120 [DEBUG/MainProcess] created semlock with handle 140253432164352 [DEBUG/MainProcess] created semlock with handle 140253432131584 [DEBUG/MainProcess] Queue._after_fork() [DEBUG/MainProcess] created semlock with handle 140253347196928 [DEBUG/MainProcess] created semlock with handle 140253347164160 [DEBUG/MainProcess] created semlock with handle 140253347131392 [DEBUG/MainProcess] created semlock with handle 140253347098624 [DEBUG/MainProcess] created semlock with handle 140253347065856 [DEBUG/Scan-3] Queue._after_fork() [DEBUG/MainProcess] TaskManager PID: 23465 [INFO/Scan-3] child process calling self.run() [INFO/Scan-3] process shutting down [DEBUG/Scan-3] running all "atexit" finalizers with priority >= 0 [DEBUG/Scan-3] running the remaining "atexit" finalizers [INFO/Scan-3] process exiting with exitcode 0 [INFO/MainProcess] Found 0 photos or videos [INFO/MainProcess] Files total [DEBUG/MainProcess] Turning on display of thumbnails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/rapid-photo-downloader/+bug/1762222/+subscriptions -- Mailing list: https://launchpad.net/~ubuntustudio-bugs Post to : ubuntustudio-bugs@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntustudio-bugs More help : https://help.launchpad.net/ListHelp