Forwarded from the outages list as this may have more relevance for
those of us on this side of the Atlantic.
Another datapoint in the "when groups of Internet techies meet up and
socialise, bad stuff happens nearby" experiment :-)
Paul.
-------- Original Message --------
Subject: Re: [outages] Level 3 cable cuts in Europe (between UK/IE)
Date: Thu, 18 Apr 2013 22:08:58 -0400
From: Mitch <[email protected]>
To: Jeremy Chadwick <[email protected]>
CC: [email protected] <[email protected]>
This is what i'm showing in the Level 3 portal. Sorry for the long
amount, just wanted to give all the info
Network Event Summary: A fiber cut on an underwater cable between
United Kingdom and Ireland, with a pre-existing fiber failure on the
secondary cable (6497787), thereby impacting both protected and
unprotected services.
Event Ticket ID: 6512154
Market Area Affected: Whitesands, United Kingdom / Kilmore Quay, Ireland
Ticket Create Date: 4/18/13 11:01:27 AM GMT
Impacted For: *15 hours 48 minutes*
Event Status: Active
Resolve Date:
Time Since Last Update: *2 hours 49 minutes*
*There are currently no reported impacts to your services caused by this
network event. If you are experiencing a service disruption, please
report the issue to Level 3 by submitting a ticket via the MyLevel3
Portal or calling 877-4LEVEL3.*
Recent Notes
Date Notes
4/18/13 11:18:52 PM GMT The EU Transport NOC advised that the Segment A
fault between Whitesands, United Kingdom and Kilmore Quay, Ireland is
located approximately 23 kilometers from Whitesands, United Kingdom.
Preparations for fiber repairs are ongoing for the Segment B fault under
Event Ticket 6497787 and the next update will be sent when new
information becomes available.
4/18/13 10:51:36 PM GMT The EU Transport NOC reported that preparations
for fiber repairs are ongoing at this time on the Segment B cable
failure. The EU Transport NOC also advised that the cause for the fiber
cuts cannot be determined at this time. Additionally, as repairs will
commence on the Segment B cable failure first, the estimated repair time
for the Segment B cable is Sunday, April 21st, and upon completion the
cable ship will travel to the Segment A fault location to begin repairs
thereafter. The estimated repair time for Segment A is Wednesday April
24, 2013, and the EU Transport NOC informed that both estimated repair
times are contingent on weather conditions. As such, further updates
will be provided as new information becomes available.
4/18/13 1:30:00 PM GMT The EU Transport NOC advise the cable ship
commencing repairs on the Segment B fiber failure is reporting to have
enough cable and supplies to also complete the Segment A repair between
Whitesands, United Kingdom and Kilmore Quay, Ireland. The current
estimated repair time for Segment B fiber is Sunday, April 21st. Upon
completion of Segment B, the cable ship will then transit to the Segment
A fiber failure and commence repairs thereafter. The EU Transport NOC
report that repairs for the Segment A cable are expected to be completed
four days following Segment B repairs weather permitting. As such,
further updates will be provided as additional information becomes
available.
4/18/13 11:32:32 AM GMT EU Transport NOC advised a suspected subsea
fiber cable failure on Segment A between Whitesands, U.K . and Kilmore
Quay, Ireland, isolating all network elements on Ireland. Due to a
previous fiber failure on Segment B on the subsea fiber cable last week,
the Segment A fiber failure has affected both protected and unprotected
services as well as all telemetry to network devices. Currently, a cable
repair ship is on station for the Segment B fiber failure, however,
adverse weather and sea conditions have delay immediate repair to the
damaged cable. Preparations are underway for a cable ship dispatch on
the Segment A fiber failure.
