Dear all, One of our partners[1] customers is based in Sri Lanka and we're having issues with latency creeping up to them. We're usually good via our tier 1 transits (Level3 and NTT) at around 180ms, but it's now up to 260ms and causing issues for their tunnels into the kit our partner hosts for them in one of our Telehouse East racks.
We've reached out directly to SLT.LK who provide their leased line out there and they adjusted routing into Telia, then into Level3 the last time this happened. We've tried again with no response. So I'm looking for options. They are on AMX-IX, but not sure about being on the RS. That may not improve anything as we'd need to get up their first. I'll contact our tier ones and companies we already have NNI's with but wanted to check if anyone can offer me anything? We need a guaranteed 5mb/s pipe with < 200ms or something similar. Ideas? Thanks for reading, Gavin. [1] http://www.surevoip.co.uk/partners/partner -- Kind Regards, Gavin Henry. Managing Director. T +44 (0) 330 44 50 000 D +44 (0) 330 44 55 007 M +44 (0) 7930 323266 F +44 (0) 1224 824887 E [email protected] Open Source. Open Solutions(tm). http://www.suretecsystems.com/ Winner of the Best Business ITSP (Medium Enterprise) 2016! http://www.surevoip.co.uk/2016-best-provider Suretec Systems is a limited company registered in Scotland. Registered number: SC258005. Registered office: 24 Cormack Park, Rothienorman, Inverurie, Aberdeenshire, AB51 8GL. Subject to disclaimer at http://www.suretecgroup.com/disclaimer.html Do you know we have our own VoIP provider called SureVoIP? See http://www.surevoip.co.uk OpenPGP (GPG/PGP) Public Key: 0x8CFBA8E6 - Import from hkp://pool.subkeys.pgp.net or http://www.suretecgroup.com/0x8CFBA8E6.gpg
