Hi Paul, I believe that you're already in contact with the appropriate people off list by now.
For the benefit of others on the list, this isn't a symptom of address sharing per se, but is a possibility with a wonky CGN deployment that could SNAT different flows from a single user across multiple source addresses. e.g. If the authentication process is done from a different IP that attempts to fetch video chunks. The aforementioned appropriate people are in discussions whether the source IP is still a useful or even valid data point to use going forward. -Richard On 21 March 2017 at 14:22, Paul Bone <[email protected]> wrote: > Is there anyone out there who knows anything about the Sky On Demand > services network? > > > > We have some residential customers on CGNAT who share a pool of IP > addresses (I am one of them actually!) but access to Sky On Demand services > have started failing and now stopped altogether. I changed my public IP > address and services started working again which suggests that double NAT > is not a problem. > > > > So does Sky perform any kind of blacklisting for these services? > > > > There is no point phoning Sky Support as they will blame the ISP which is > me! > > > > Thanks, Paul > > > > > > >
