Ye, good luck with VF. We had similar issues, cced the CEO, that seemed to help (but upset our 'account team') but it brought the attention it needed.
On Mon, Mar 26, 2018 at 5:16 PM, Andrew Veitch <[email protected]> wrote: > Hi all, > > I wondered if anyone had a helpful and responsive account manager > or escalation point at Vodafone, who has access to their "fibre team" > and would be able to progress some shifts on historical fibre (i.e. > Norweb Telecom era). > > Our current account manager doesn't seem responsive to this, to the > point of ignoring emails, and has also been unable to provide an > escalation path for us to move this forward. :-( > > Thanks, > > -- > Andrew Veitch mailto:[email protected] http://erkle.org/ > >
