Hello The University of Leeds got caught up with this a little while back, I was told to email :
'[email protected]' This email was to include the ISP name and CIDR block concerned. In our case the blocking stopped after a day or so, but I never got any response from Netflix. I was told they were too busy to respond ☺ Kind Regards Neil Neil Dutton IT Network Delivery Team University of Leeds Leeds LS2 9JT +44 113 343 5374 From: uknof [mailto:[email protected]] On Behalf Of Nat Morris Sent: 22 August 2018 08:52 To: Chris Russell <[email protected]> Cc: [email protected] Subject: Re: [uknof] Netflix Contact On Wed, 22 Aug 2018 at 02:32, Chris Russell <[email protected]<mailto:[email protected]>> wrote: Hey All, Reaching out for a clueful netflix contact, specifically those who can point me in the right direction in terms of the proxy/vpn detection folks. We've sudden a very sudden rise in vpn/proxy netflix blocks for a number of our ranges across multiple /19s and /21s and various support routes are going dark or having to be done individually taking significant time - hence any assistance in understand the why's appreciated. Email [email protected]<mailto:[email protected]> Include subnets, ASN etc. Nat -- Nat https://nat.ms +44 7531 750292
