BT Incident Reference: 664224
Issue : 1 Detected DATE: 26/09/2018 Detected TIME: 11:53 START DATE: 26/09/2018 START TIME: 11:53 Anticipated CLEAR DATE: 26/09/2018 Anticipated CLEAR TIME: 16:53 Next Update Date: 26/09/2018 Next Update Time: 12:53 Incident Headline: 21CN MULTI-SERVICE : SOUTHBANK : LOSS OF SERVICE Incident Details: At the moment some of your End Users may be experiencing a loss of service. Progress Details: Completing initial diagnostics. Root cause and estimated time of repair are not known at present Services Type & Count: EUAC 1 From: Martin Hepworth [mailto:[email protected]] Sent: 26 September 2018 12:03 To: Stuart Henderson Cc: Simon Jones; [email protected] Subject: Re: [uknof] London broadband issue? Yup Gamma also reporting mso On Wed, 26 Sep 2018 at 12:01, Stuart Henderson <[email protected]<mailto:[email protected]>> wrote: On 2018/09/26 10:50, Simon Jones wrote: > Hello folks, > > > > We’re getting a large influx of calls from our broadband customers all over > London – anyone > notice if something major has broken? Seems that way. A&A: [Minor] Broadband: BT Lines dropped in London area (Open) Zen: #5226 Routing & Core Network - Nationwide Outage (New) Entanet: Incident: Columbo DSL -- -- Martin Hepworth, CISSP Oxford, UK
