On Fri, Jun 7, 2019 at 2:13 PM John Bourke <john.bou...@mobileinternet.com> wrote:
> Hi, > > > > We build and operate Satellite ISP platforms for distributors of satellite > services. These distributors sell through resellers to end customers. > > > > We got a “Notice of Claimed Infringement” for a torrent download of > copyright material by one of the reseller’s customers. We can identify the > end customer from logs. > > > > What is best practice when dealing with these complaints ? > > > > Is there a risk that our public NAT addresses will be blacklisted ? > > > > Should we enforce an Acceptable Use Policy ? > > > > Thanks > > > > John Bourke > > Mobile Internet Ltd > Best to just ignore and spam filter the automated messages, any serious legal threats they'd at least get someone to send you a personal email.
