Many thanks Brandon.

Paul Bone
Director & Network Consultant
07803 570805
________________________________
From: Brandon Butterworth <[email protected]>
Sent: Tuesday, September 6, 2022 4:56:48 PM
To: Paul Bone <[email protected]>
Cc: [email protected] <[email protected]>
Subject: Re: [uknof] BBC iPlayer Geolocation

On Tue Sep 06, 2022 at 03:39:49PM +0000, Paul Bone wrote:
> One of my customers is having issues with some IP addresses with the iPlayer 
> saying they are not in the UK.

People should follow the instructions on

https://www.bbc.co.uk/iplayer/help/questions/playback-issues/outside-uk-message

there is a contact link there that goes to the right team

If there are more difficult problems which that fails to resolve
then an ISP can contact [email protected] as usual

> Does anyone have knowledge of which gelocation tools the BBC is using so that 
> we can get this sorted quickly?

Trying to find and go directly to suppliers is not the best way to approach 
this.

brandon

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