the key is to never ever tell comcast (or any other ISP, really) that you're running linux. they want to find any reason to blame the crappy service on you. i cant count how many times my conversation with the comcast guys went something like this:
me: my service is down. him: clear your cookies, and then reboot your computer me: *does absolutely nothing* alright, its rebooting. *service magically restored* they dont really like to admit how often it goes down. -gary Randolph Baden wrote:
I figure some people on here must have used Comcast at some point, so I figure I should ask you all for confirmation about what those jerks tried to tell me today. We finally had our service working after about a week of down time, but it recently cut out, and Comcast is claiming that it's because they don't support Linux. If you ask me this sounds like complete BS. They said that some of our packets were considered invalid or something so we were "wallblocked" or something similarly nonsensical. Since there's no reason that a packet coming from a Linux machine (especially after going through the router) should be any different than a packet coming from any other machine, I wanted to know if anyone else has ever had this problem with Comcast, or else, if some people have explicitly not had this problem with Comcast and instead we found yet another incompetent Customer Service rep. GRRR! And thanks. :/ -- -Randy Baden AIM: Randofu Cell: 301-751-5114
