I guess you're right, there was no other choice:

http://www.tux.org/~milgram/averatec.html

Any tips on finding their corporate email?

Judah

David Zakar <[EMAIL PROTECTED]> wrote:

> My tactic for this kind of issue is to find their corporate email, and
> then write them a letter threatening the following:
> 1. BBB complaint
> 2. "I will tell all of my friends and family to never use your products
> again, and I'll tell as many other people as I can via the web."
> 
> When I did this to EB, for instance, they practically fell off their
> chairs trying to appease me. You are just one customer - the secret is
> to make yourself larger than that. Seeing as companies live and die by
> their reputation in this market, it's a real problem for them if you
> start getting noisy.
> 
> The squeaky wheel gets the grease!
> 
> -DMZ
> 
> On Tue, 2005-09-20 at 07:26 -0400, J. Milgram wrote:
> > Rob <[EMAIL PROTECTED]> wrote:
> > 
> > > > out. I've given up on the "Advanced Customer Care Team". What's the next
> > > > step? Postal Inspector?  State consumer protection agency?  Who polices
> > > > these things? All very weird.
> > > 
> > > I recommend hiring goons.  If goons have not been properly budgetted for,
> > > a visit in person (if possible) is a great way to get immediate action.
> > 
> > I like the idea of do-it-yourself goonery but I forgot to mention
> > they're in Fremont, California!
> > 
> > 
> 

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