Thanks for the ideas, gents.  I reckon I'm knackered until I get some
sort of response form Acer, they've had a support call logged for a few
days now with no response so I'm just going to shift supplier.  Their
laptops have been getting on me nerves for a while now anyhow, you
should see the size of the PSUs...

Thanks agaain,

Kev

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Patrick J. LoPresti
Sent: 09 September 2004 21:50
To: Kevin Latimer
Cc: [EMAIL PROTECTED]
Subject: Re: [Unattended] ACPI problems


"Kevin Latimer" <[EMAIL PROTECTED]> writes:

> More a Windows XP question than an Unattended specific one, but I 
> really am hoping someone has overcome this before 'cos I really am 
> stuc.

This sounds nasty.  You might try asking on one of Microsoft's forums.

> We've been using Acer notebooks for a while and they recently changed 
> their range to include the ATi IGP9000 over the old intel 865M (or 
> whatever it was) and they just won't accept my Unattended installation

> I've been using for months.  I get to the "installing drivers" bit of 
> the GUI mode installer and I'm BSODed with an 0xA5 ACPI NOT SUPPORTED 
> error.  Clearly it's got to be something to do with either the IGP or 
> the updated Phoenix BIOS that supports it.

That seems likely.  The actual error is "ACPI_BIOS_ERROR" and you can
read about it at:

 
http://msdn.microsoft.com/library/en-us/ddtools/hh/ddtools/BCCodes_88b7f
4db-e17c-44c4-ac53-73fc37945efc.xml.asp

That page also tells you how to interpret the parameters on the blue
screen.  (Not that this is likely to help.)

> If I just use Acers preloaded XP (a sysprep job) then I get an ACPI 
> Uniprocessor PC HAL.

So Acer gives you a recovery CD, but it is nothing like a normal
installation CD?  That stinks.

Maybe they are doing something like Intel does with their "chipset
software".  See:

  ftp://aiedownload.intel.com/df-support/7484/ENG/readme.txt

Search for "$$".  Basically, Intel has you copy some stuff to
$OEM$\$$\INF in addition to setting up the OemPnPDriversPath.  Maybe the
ATI chipset drivers can work similarly?  I don't know.

 - Pat


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