Paul,
My experience is similar to Elliot’s.
We recently experienced two outages (DSL
only – no problem with the phone lines). At first I thought they were
related to the Hack electrical lines used to power their equipment. Both
outages coincidentally happened during filming. Bill Magill explained to me
that couldn’t really be the case.
Overall, we’ve experienced good
service, even while sharing our entry-level ADSL service over wireless.
I’d be curious if anyone has
anything to say about Urban Cableworks’ Road Runner service.
Alex
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Elliot Stern
Sent: Wednesday, October 22, 2003
9:05 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: [UC] Verizon
Paul,
We've had Verizon ADSL service since January or February 2000. In the first
year and a half, there were some annoyingly long outages. One lasted about a
day, as I recall. Since then, our service has experienced very few outages,
aside from announced outages for maintenance purposes, and problems with our
phone line.
Elliot
On Tuesday, Oct 21, 2003, at 08:38 US/Eastern, [EMAIL PROTECTED] wrote:
I've been thinking about upgrading to DSL, and have found this thread
interesting. Are you saying that DSL service fails on a regular
basis? When it does, what happens to your phone service? Dropped
connections to the internet is one of the annoyances I expected to avoid using
DSL instead of dial up.
Paul Uyehara
In a message dated 10/20/03 11:06:35 PM, [EMAIL PROTECTED] writes:
On Monday, October 20, 2003, at 09:26 AM, Dubin, Elisabeth wrote:
> I was trying to figure out what was wrong with my router this weekend,
> and I came to the conclusion that my Verizon DSL service was out.
Can
> anyone confirm that Verizon DSL was not working in our hood this
> weekend?
Definitely not as a whole. In fact this weekend, for me at least, was
one of the more stable in recent weeks, I only logged one brief (less
than 2 minutes) outage Friday evening and another one on Sunday evening.
But I'm only talking about Verizon DSL service, not Verizon ISP
service. (I use DCAnet.)
The way to tell if you DSL service itself is working is to look on the
DSL modem -- there is a sync light that will (usually) be out if the
DSL service itself is out between you and the Central Office. Beyond
that it depends on any number of things which component may be up or
down.
But even assuming that you are based in Evergreen, there are many banks
of DSL modems in the Central Office and it is not unusual for a single
bank (which handles either 8, 16 or 24 customers) to be in la-la-land
and needing a reset for hours at a time.
The fact that I had connectivity implies that the "cloud" behind the
CO
was functional. So the likely issue was with your ISP itself... if that
is Verizon, I think that is service is provide from King of Prussia
these days, but I don't know... it could be from a lot further away
than it seems.
Connectivity problems are more than slightly difficult to track down
because of the physical topology of the network; so many different
things and places where there could be a problem. The fact that it
works at all is a minor miracle. By comparison, both POTS (Plain old
telephone service) and Cable TV are simple. (IP over Cable is just as
bad as over DSL.)
T.T.F.N.
William H. Magill
# Beige G3 - Rev A motherboard - 768 Meg
Elliot
M. Stern
552 South 48th Street
Philadelphia, PA 19143-2029
United States of America
telephone: 215-747-6204
mobile: 267-240-8418
[EMAIL PROTECTED]
