mudlark wrote:
> I am well able to cope with kubuntu. It's not my experience I am trying
> to make a point about. You are defending the indefensible. A bug hasn't
> been fixed properly.......I tried three times to get the situation
> resolved. What do I have to do? Just go away and make less noise?

I'm not trying to defend anything, and I'm not trying to be negative
towards you. But I don't at all understand what you expect.

Have you seen the same issue with Debian? Is it just a Kubuntu issue? or
more general?

I run Debian for my servers, such as the one running SqueezeBoxServer.

Support is expensive, and nearly all companies allocate support money in
direct proportion with the number of users using that flavor. So most
companies do something like 86% Windows, 14% OS-X, and a percent or so
for all else.

Kubuntu is a subset of Ubuntu, so its way under a portion of that one
percent. Debian is where all the real work is done, and where all the
testing is done.  So I suggest you try it using Debian as part of the
problem isolation.

IMHO, the reality is that supporting assorted Linux distros is so far
down the priority list that it is not going to happen except by luck.
The Radio, which was released last Fall as a commercial product is
riddled with bugs. They have not been fixed because all of the engineers
have been working on the Touch. Now that the Touch is out, I expect that
they will be beating down the production bugs in the Touch, and then get
to the bugs in the Radio. There are, of course, still bugs in the Duet,
Boom, and even Transporter.

I expect that community support is all you will get. By the time the
list is short enough, the Boom 2 and Touch 2 will be sucking all the
oxygen out of the air.

-- 
Pat Farrell
http://www.pfarrell.com/

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