Have you already done
Code:
--------------------
sudo apt-get install ntfs-3g
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and is the external HD self powered or bus powered.
If the latter, is the power supply for the pi sufficient.
here is a guide I have followed in the past
https://thepihut.com/blogs/raspberry-pi-tutorials/how-to-mount-an-external-hard-drive-on-the-raspberry-pi-raspian
ronnie
I'm running Buster-lite on a rpi4B at the moment.
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