On 4/2/11 11:11 PM, Jonathan Duncan wrote:
> On 02 Apr 2011, at 21:18, Wade Preston Shearer wrote:
>
>> On 2 Apr 2011, at 19:27, [email protected] wrote:
>>
>>> I am looking for two software packages/services to incorporate into an 
>>> existing site:
>>>
>>> 1. a shopping cart
>>>
>>> 2. a web-chat solution that is ideally integrated with email ticket system 
>>> and a knowledgebase
>> Sorry for being so vague; I posted from my phone.
>>
>> I'm trying to decide if we should build or buy and at this phase am simply 
>> trying to feel for the solutions that are out there. In regards to chat, the 
>> answer seems easy: building your own would be crazy with robust systems like 
>> LivePerson. But what about shopping carts? What do most big retailers do? 
>> Are they all running custom carts or are there enterprise common systems 
>> that are flexible enough that they work? What about for shopping experiences 
>> that require complexity beyond just adding something to a cart and then 
>> checking out? What about examples like wireless carriers where you have to 
>> select a phone, select options, and select a plan or the online Apple Store 
>> where you can select a computer and then there is a page of configuration 
>> options? Am I safe to assume that these are custom stores?
>>
> I can tell you that at Rain, we have looked on numerous occasions for the 
> silver bullet of shopping carts.  In the end, it usually ends up being a 
> custom job.  For flexibility and skinability, you may as well just make a 
> custom cart anyway.
>
> When dealing with carts, keep PCI compliance in mind.  It is a big deal these 
> days.
I completely agree. I looked at trying to do something custom. I've been 
looking into AgoraCart, Magento, and a few others. Nothing was easy and 
simply, they were difficult to skin without extensive knowledge of how 
that specific cart worked. I don't know if it's just that I wasn't smart 
enough or what, but for the life of me I could not add and item to the 
front page in Magento. I tried several different tutorial videos and 
could never replicate what they were doing. I eventually gave up and 
have learned a little and realized I may just write a simple one for 
myself. Good luck with it and let us know if you find one that works 
well and can be themed easily.

-Brian

_______________________________________________

UPHPU mailing list
[email protected]
http://uphpu.org/mailman/listinfo/uphpu
IRC: #uphpu on irc.freenode.net

Reply via email to