Thanks Paul for this information. 

Apparently, we're not aware of this behavior and we plan to disable it 
soon.  We were able to reproduce this behavior only when using Firefox 
tamper data to change the User-Agent to something not yet existed in the 
UP_USER_UA_MAP table and browser.mappings.  So, this behavior should not 
happen for this particular Mozilla User-Agent string and that entry 
should never been added to this table in the first place.  We are still 
in the process of finding out the root cause of this issue and will keep 
you posted.

Thanks,
Tuy.

Paul Gazda wrote:
>
> I think the problem is that the first user to connect using a new 
> profile is asked what type of browser it is. If they mistakenly inter 
> the wrong type, there is no way to change it except via manual 
> intervention in the tables.
>
>  
>
> Paul Gazda
>
> Senior Web Developer
>
> Information Technology Services
>
> Northern Arizona University
>
> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
>
> (928) 523-6844
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] *On Behalf Of *Susan 
> Bramhall
> *Sent:* Tuesday, November 13, 2007 8:18 PM
> *To:* [email protected]
> *Subject:* Re: [uportal-dev] rendering issue with Firefox version 2.0.0.9
>
>  
>
> Interesting.  Table name is UP_USER_UA_MAP.  It maps user agent string 
> to profile - not sure why it would pick wrong profile though.  You 
> could delete the rows for user agent strings with 2.0.0.9 in them in 
> hopes that it would get assigned correctly next time.
> Susan
>
> Eric Dalquist wrote:
>
> My guess would be that some how uPortal associated the WAP profile 
> with the new user-agent instead of the HTML profile. Off the top of my 
> head I can't remember the tables that store this data though.
>
> -Eric
>
> Tuyhang Ly wrote:
>
> Hello,
>
> myRutgers portal is recently encountering a weird issue only with the 
> latest version of Firefox version 2.0.0.9 (NOT with earlier versions 
> or IE).  After being authenticated, the page is no longer rendered 
> successfully, instead, it prompts for the user to download or open the 
> .uP file as below:
>
>
>
> Attached is the content of the downloaded file, which is in 
> "text/vnd.wap.wml" content type, not "text/html" as it should be.  I'm 
> also attaching the request/response info from Firefox Tamper Data 
> report when using Firefox 2.0.0.9 (not working) and 2.0.0.3 
> (working).  Would anyone please help me to find out what had triggered 
> the WML mapping despite that the User-Agent in the request is 
> definitely "Mozzilla/5.0".  Your help is greatly appreciated.
>
> Thanks,
> Tuy.
>
> -- 
> Tuyhang Ly
> Application Developer
> Enterprise Systems & Services, Rutgers University
> 65 Davidson Road, Room 101 - Piscataway, NJ 08854
> voice: (732) 445-7393 | fax: (732) 445-5493 | email: [EMAIL PROTECTED] 
> <mailto:[EMAIL PROTECTED]>
>
>  
>
> -- 
> You are currently subscribed to [email protected] 
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>
>
> -- 
> It's no use trying to be clever--we are all clever here; just try to be 
> kind--a little kind.
> -- F.J. Foakes Jackson
>
>  
>
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-- 
Tuyhang Ly
Application Developer
Enterprise Systems & Services, Rutgers University
65 Davidson Road, Room 101 - Piscataway, NJ 08854
voice: (732) 445-7393 | fax: (732) 445-5493 | email: [EMAIL PROTECTED]


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