Andrew,
So to rephrase what you are saying, support does not imply a proactive
"guarantee" that uPortal will run out of the box on the supported browsers,
but it implies a high priority response to problem reports specific to
supported browsers. Is that the gist of it?

I did read the section you put on the wiki on what support means, but it
left me wondering about the proactive testing aspect. I think it would be
good to specifically state that support does not require proactive testing
on all supported browsers.

Paul Gazda
Senior Web Developer
Information Technology Services
Northern Arizona University
[EMAIL PROTECTED]
(928) 523-6844


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Petro
Sent: Monday, February 25, 2008 1:49 PM
To: [email protected]
Subject: Re: [uportal-dev] uPortal policy on supported web browsers

Paul,

"Support" doesn't mean (at least to me) the project needs to introduce 
an oppressive amount of manual QA.

"Support" means a distinction on what the response is going to be when a 
problem is reported, with a higher commitment on the part of uPortal 
developers on addressing issues raised against supported browsers and 
much less commitment to do heroics for unsupported browsers.

There's a section on each of those pages that attempts to answer the 
question of what it means for uPortal to "support" certain browsers.  
Perhaps that can be made clearer?

Andrew



Paul Gazda wrote:
> I like the principal of having officially supported browsers, but wonder
> about the implementation details. Doesn't supporting only the latest
single
> non-beta version of the YUI listed browsers imply that every release of
the
> uPortal framework or official channels and portlets needs to be tested
> against 18 combinations of browsers and OSs as listed at YUI? And every
time
> a new release of one of the 5 listed browsers comes out, all of the
> framework, channels and portlets need to be re-tested against the new
> browser release? Perhaps I'm mis-interpreting what "support" means, but if
> not, I am wondering how continuing support for changing browser and OS
> releases would be assured.
>
> Paul Gazda
> Senior Web Developer
> Information Technology Services
> Northern Arizona University
> [EMAIL PROTECTED]
> (928) 523-6844
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Petro
> Sent: Monday, February 25, 2008 11:39 AM
> To: [email protected]
> Subject: [uportal-dev] uPortal policy on supported web browsers
>
> uPortal developers,
>
> I'd like to see the project adopt a policy about what web browsers 
> uPortal supports.  Fortunately, the Yahoo YUI folks have an A-grade 
> browser policy that I think[1] tracks very well with what uPortal 
> support ought to be.  Making the policy that of supporting YUI-graded 
> A-grade browsers has some very nice properties in that they keep the 
> list up to date and so uPortal will have a go-to, commonly respected, 
> external criteria rather than dithering internally about which browsers 
> to support.
>
> I've drafted a policy statement in the uPortal manuals:
>
> uP3 manual: http://www.ja-sig.org/wiki/x/LYKi
>
> uP2 manual: http://www.ja-sig.org/wiki/x/LIKi
>
> I'd like for one of two things to happen:
>
> 1) A flurry of +1s and "huzzahs" sufficient to adopt this browser 
> support policy, so that we have one, making the project more marketable 
> and setting a path.
>
> 2) responses leading to discussion that brings us to an even better 
> policy statement, for which we can then have (1).
>
> Thanks,
>
> Andrew
>
> [1]: Thanks are due to Colin Clark, the rest of uPortal steering 
> committee, and Gary Thompson in helping me to become informed enough to 
> think about this.
>
>
>   


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The Community Source Way!"
April 27th - 30th, 2008 in St. Paul, Minnesota USA

Featuring CAS, DSpace, Fedora, Fluid, Internet2, Kuali, Sakai, uPortal, and 
more!
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