MDs refuse emergency work

Hospitals are struggling to find doctors to staff ERs

Sep. 25, 2006. 08:43 AM

IAN URQUHART

QUEEN'S PARK COLUMNIST

 

A crisis is brewing in Ontario's hospitals as doctors are increasingly refusing to staff emergency departments due to lousy working conditions and indifferent pay.

Most public is the situation in Kitchener, which is facing the possible closure of one of its two emergency wards because there aren't enough doctors to staff both.

The problem was addressed — but not resolved — at a high-level meeting in Kitchener last week involving hospital administrators and senior health ministry officials.

The meeting was front-page news in Kitchener, and Premier Dalton McGuinty was questioned about it when he visited the city later in the week. He expressed optimism that the situation would be resolved.

But sources say Kitchener is just the tip of the iceberg and that hospitals across the province are having the same difficulty either recruiting doctors to work in their emergency departments or retaining the ones they already have.

Health Minister George Smitherman personally intervened this summer when the hospital in St. Mary's, Ont., shut down its emergency department for a 24-hour period and was set to close again over the August long weekend, due to staffing shortages.

Smitherman's office called around the province to find fill-in staff, and Smitherman himself visited the hospital to thank the two doctors who answered the call.

Hospitals in Cambridge, Belleville, Guelph, Sault Ste. Marie, Atikokan and Collingwood faced similar pressures this past summer.

Some hospitals have had to turn to the private sector for help by contracting with Med-Emerg International Inc. — a sort of temping agency for doctors — to fill gaps in the emergency department rosters.

Cambridge Memorial Hospital is even considering contracting with Med-Emerg to take over its emergency department and run it. An announcement is expected on Wednesday.

"It is a perpetual problem for hospitals to staff emergency rooms," said Hilary Short, president of the Ontario Hospital Association (OHA), in an interview last week. "There is a lot of concern."

David Bach, president of the Ontario Medical Association (OMA), the doctors' union, has also raised concerns over the situation.

In an email to his members last month, Bach referred to the "known shortage of ER physicians" and added: "We continue to advocate strongly to the ministry for the need for an enhanced focus on recruitment and retention efforts for emergency medicine and improved working conditions in all emergency departments across Ontario."

David Spencer, spokesperson for Smitherman, said last week that the government realizes there is a staffing problem in emergency departments but objected to use of the word "crisis" to describe the situation. He said he preferred the term "pressure."

A letter addressing the issue will be sent to senior hospital administrators this week, said Spencer. "We are working quite co-operatively with the OHA and OMA on it," said Spencer.

Indeed, an "expert working group" composed of representatives of the hospitals, doctors and ministry of health has produced a joint report on the emergency department problem.

The report — entitled Improving Access to Emergency Care: Addressing System Issues — has not yet been released.

But a draft — dated in August — has been obtained by the Toronto Star. The report dismisses as "myth" the suggestion that overcrowding of emergency departments is caused by "overuse by non-urgent patients and seasonable outbreaks" of flu.

Rather, the report attributes the problem to the lack of acute-care beds in hospitals to accommodate seriously ill patients in emergency departments.

Due to cutbacks in the 1990s, says the report, the occupancy rate for acute-care beds is now more than 90 per cent, which contributes to "poor patient flow, including delays in admitting patients from the emergency department."

Britain had a similar problem, says the report, and adopted a comprehensive strategy to solve it, with a target of limiting each patient's stay in emergency to four hours or less.

Some 96 per cent of British patients now meet that target, says the report, whereas in Ontario the average stay in emergency is almost seven hours. (Central Toronto hospitals are the worst in the province at more than 10 hours.)   (Whereas in Quebec)

 

 

The overall thrust of the draft report is that emergency room crowding is a management problem that can be fixed with more efficient procedures.

Doctors acknowledge that overcrowding, with patients stacked up in corridors, is a major deterrent to working in emergency departments.

But they also say that remuneration is a problem, including the lack of pay for being on call.

"Other doctors (surgeons, internists, obstetricians, pediatricians, etc.) are paid to be on call and carry a pager for the hospital," said one emergency physician, who requested anonymity. "The ER doctors have been providing this service free for years. ... The goodwill of ER doctors is being stretched beyond the limit."

But the government has heretofore been reluctant to top up pay for emergency physicians lest a precedent be created for other categories.

 

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