Hello,

Please let me know if you have any consultant for this position.



*Required Skills:*

Audix voicemail systems; experience using Avaya Site Administration, AVAYA
VoIP, and Avaya Call Management System (CMS); Verint,



*Job Description:*



Oversees, configures, and supports an organization's local area network
(LAN), wide area network (WAN), and Internet system or a segment of a
network system. Maintains the network by performing the necessary
maintenance to support the availability and functionality of the network's
hardware (routers, switches etc) and monitoring the network's performance
(traffic, bandwidth, capacity).



Location:  Fort Worth, TX (consultants MUST be able to interview onsite at
your or their expense)  Candidates that are in driving distance are
preferred

Duration:  3 months +

Primary Duties and Responsibilities

1. Manages and monitors AVAYA PBX, Voice Mail and ACD systems.
2. Trains associates on phone system hardware and software.
3. Provides technical documentation on voice infrastructure and
telecommunications-related procedures.
4. Responsible for the management of the alarm and data backup support.
5. Supports the maintenance of fax server monitoring, management and
reporting; responsible for inventory management.
6. Collaborates with associates and Information Technology staff to improve
phone features and telecommunications reports; troubleshoots and consults
with vendors and service carriers.
7. Handles software upgrades and hardware installations; manages purchasing
and licensing activities.
8. Complies with all appropriate policies, procedures and safety rules and
regulations.
9. Performs related duties as assigned.



*Experience and Education Requirements:*

Requires a minimum of five (5+) years related and progressively responsible
experience with Audix voicemail systems; experience using Avaya Site
Administration, AVAYA VoIP, and Avaya Call Management System (CMS); Verint,
Nice and related Voice recording systems. Previous experience with
troubleshooting various OS platforms including DOS, Windows
95/NT/2000/XP/Unix.Minimum Skills, Knowledge and Ability Requirements



1. Detailed knowledge of voice/data communications and relational database
concepts
2. Working knowledge of network solutions and systems
3. Ability to crate and maintain technical documentation
4. Solid understanding of telecommunications standards and technologies for
TDM, IP and wireless phone services
5 Knowledge of call-accounting software; knowledge of telecom cabling and
wiring
6 Good analytical and problem solving skills
7 Good interpersonal skills; effective team player
8 Ability to communicate effectively both orally and in writing
9 Ability to prioritize work load and consistently meet deadlines
10 Strong organizational skills; attention to detail
11 Proficient computer skills; knowledge of Microsoft Office applications,
specifically Visio; ability to create and generate reports using Excel,
Access and Crystal Reports









Thanks & Regards,

Madhukar

Resource Manager**

Vanceva Technologies, Inc

Alpharetta, GA-30005

Direct:  678-799-8602 **

Fax:   (866) 471-3906(Fax)

Email:*[email protected]* <[email protected]>

         
www.vancevatech.com<file:///C:\Documents%20and%20Settings\ambica%20soni\Application%20Data\Microsoft\Signatures\www.vancevatech.com>

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