Hi ,
Please let me know your interest for below position and kindly send an updated resume along with the contact details and expected rate. Name: Location: Phone no: Email: Rate: Status: RESUMES MUST REFLECT ALL THE SKILLS AND DURATION REQUIRED. RESUME MUST HAVE RATE/LOCATION/CONTACT INFO. *Role: Help Desk Support * *Duration: 6 months* *Loc: Little Rock, AR* *Position Roles & Responsibilities:* Provide Customer/End User support. Read and comprehend advanced user manuals and publications. Makes appropriate use of reference publications and diagnostic aids in resolving problems. Detect and identify application errors. Prioritize and schedule own workload. Assist in identifying potential changes in the application. Provide accurate and complete answers to general use and administrative environment questions in a timely manner. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment Complete assigned tasks. Strong communication skills; both written and spoken. Knowledge of system relationships and dependencies. Anticipate and resolve issues specific to the team. Determine time estimates and schedule for own work and resolve issues in a timely manner. Identify and track issues, risks and action items. * Required Skills** * *Application Call Center Support** * *Working with end users** * *Problem solving and follow-up skills** * *Multitasking** ** ** * *Ability to learn new systems** ** ** * * * Thanks and Regards Prashanth CELERSYSTEMS Email: [email protected] IM: prashanth_rec (Yahoo) Gtalk: Prashanth.rec --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.co.in/group/us_itgroups?hl=en -~----------~----~----~----~------~----~------~--~---
