Hi,
Please let me know if you can get me a perfect suitable consultant for the below requirement!!! Please don’t send me a simple resume on Network Engineer without matching the skill set. Job Title: Network Engineer Location: Plano, TX Duration: 1+ Year Rate: Negotiable Specific Product: 5750 SSC (They need to be experts with this product) They are looking for an Engineer with project based experience, who is an expert with 5750 SSC, he will join their IPTV team (Internet Protocol television (IPTV) is a system through which <http://en.wikipedia.org/wiki/Digital_television> digital television service is delivered using the architecture and networking methods of the <http://en.wikipedia.org/wiki/Internet_Protocol_Suite> Internet Protocol Suite over a packet-switched network infrastructure, e.g., the <http://en.wikipedia.org/wiki/Internet> Internet and <http://en.wikipedia.org/wiki/Broadband> broadband Internet access networks, instead of being delivered through traditional <http://en.wikipedia.org/wiki/Radio_frequency> radio frequency broadcast, <http://en.wikipedia.org/wiki/Satellite> satellite signal, and <http://en.wikipedia.org/wiki/Cable_television> cable television (CATV) formats. IPTV services may be classified into three main groups: live television, time-shifted programming, and content (or video) on demand). Responsibilities Serves as on-site company liaison with customer on administrative and technical matters for assigned projects/products/solutions. Has responsibility for operational quality of system equipment. Provides highly visible customer support through the performance of on-site installation (Major Move, Add, Change, or Delete), as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PC’s, and IP telephony/networking/ wireless networking. Key Job Responsibilities · Maintaining, installing, training, consulting, day two support, and documentation, of the Optical Networking, Carrier Class Routing, and Enterprise Core/Edge Equipment and all applications installed at the customer site. · Oversee the technical accuracy of advanced installations and applications · Work closely with end-users in ensuring the overall satisfaction of the customer installation · Provide assistance to the project management team when needed in the design and deployment of the Alcatel-Lucent Enterprise equipment · End-to-end Product and performance evaluation · Training/Supporting/Mentoring junior staff members as required · Assist in data collection for enterprise data implementations · Open Cases within Alcatel-Lucent’s case tracking database, detailing Customer’s issues/questions and your associated response and actions. · Resolve Customer product issues through research using appropriate user guides, manuals, product release notes, troubleshooting guide, and other Technical Support Engineers. · Troubleshoot complex telecom issues as required · Duplicate Customer product issue in the Customer Service Lab by replicating the Customer product configuration across hardware and software. · Visit Customer site when product issue can no longer be effectively diagnosed remotely. Site visit could include capturing more information such as; statistics, traces, dump files, configuration files, hardware revisions, and software revisions. · You will be responsible for fully understanding the configuration capabilities of the product, generating workarounds to satisfy customer requests, identifying and isolating the occurrence of product anomalies for correction by R&D. · Interfaces with customers/managers in the presentation, interpretation and resolution of technical matters; will be involved in the resolution of highly complex technical problems during various phases of a project (staging, pre-cutover, implementation, cut-over). · Manage all Technical Issues within the CRM Tool (Siebel) · Obtaining and Maintaining Product Knowledge and Expertise · To follow all escalations from inception to closure this may involve interfacing with the Business Partner, Level III Technical Support, R&D, and/or Pre-Sales. · Performs other duties as required. Skills and Experience General · Strong leadership and mentoring skills · Good interpersonal skills · Team player · The ability to work with little supervisions and make good business decisions · Data Expertise required · Strong knowledge in complex converged IP environments · VoIP troubleshooting (QoS, VLAN Mgmt, DiffServ, etc.) · Sniffer / network analysis tools · Background in provisioning and maintenance (debug/diagnostics) of Enterprise switching/routing equipment Voice Experience · H.323 Protocols · VoIP troubleshooting (LAN/WAN Layer) · Experience (3-5 years) in Enterprise switch/router installations · Working knowledge and troubleshooting experience in T1 Technology · Working knowledge of Telco test gear such as Fireberd testers, Sunrise, etc. · Ability to debug hardware and software system level problems in a multi-vendor IP environment · Typical Carrier rules, regulations and service procedures Operating Systems · Familiarity with UNIX (Linux, HP-UX, Solaris, Aix, etc.) and Microsoft Operating Systems (NT/XP) and software tools such as FTP, Telnet, TFTP, HyperTerminal, etc · Understanding of internetworking concepts—including switching, and routing · Packet voice experience with Voice over Frame-Relay and/or VoIP (H.323/SIP/QoS mechanics) · Understanding of LAN/WAN protocols and topologies; for example, TCP/IP, Frame Relay, X.25, PPP, ISDN, Ethernet · Knowledge in voice communications technology terms Work Hours/other · 24/7 Availability · Normal working hours are 8:00 AM EST to 5:00 PM EST Monday through Friday · After hours coverage shall be covered via on-call rotation among the Resident Engineering staff · Resident Engineers shall be trained & certified on Alcatel-Lucent technology · Participate in Installation activity, as required · Dedicated to end-client to secure Operations and Maintenance activities · The Resident Engineer shall work flextime from Monday to Friday (i.e., not necessarily regular business hours) to average, on a weekly basis, not less than forty (40) hours per week Thank you for your time and have a great day! Sandeep V Technical Recruiter Aim Computer Consulting <mailto:[email protected]> [email protected] [email protected] <http://www.aim-cc.com/> www.aim-cc.com cid:[email protected] Note: If your consultant’s resume matches with our requirement, My BDM will contact you soon. Thanks for your efforts. -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
<<image001.jpg>>
