Hi Please send me resume at *[email protected] <[email protected]>*
*Title : Enterprise Application Support Engineer/Administrator* *Duration : 3 Months * *Location : Durham, NC* *GENERAL REQUIREMENTS**:* •Minimum 5 years of experience in windows server administration, IIS web server administration and network troubleshooting in an enterprise computing environment. •Minimum 5 years of experience providing end-user application support for corporate applications in a windows environment required. •Familiarity in managing service availability and SLAs. •Customer service minded and solutions oriented with excellent problem solving skills •Ability to effectively provision, install/configure, operate and maintain vendor packaged software applications/packages. •Ability to research and develop solutions to new or unknown issues •Able to work independently, manage time and complete tasks within deadlines •Able to promptly answer support related tickets, email and other electronic communication •Proactive, self-motivated, detail-oriented and organized. •Assist project teams with technical issues, including definition of needs, benefits, technical strategy, technical analysis and design, support of operations staff in executing, testing, and rollout of solutions. •Has technical research and development skills to enable continuing innovation with application environments •Excellent communication, interpersonal and presentation skills •Bachelor’s degree preferred *QUALIFICATIONS:* •Experience with Windows Server 2008 and above management, configuration, and support. •Experience with IIS 7.0/7.5 configuration and support. •Solid technical background and experience •Possess fine-tuned analytical and troubleshooting skills and/or programming experience •Possess relational database experience •Possess system deployment/implementation expertise; preferably in a regulated environment •Possess good organizational and communication skills •Knowledge of the clinical drug development industry, procedures/processes, and regulatory standards desirable •Ability to operate effectively in a matrix environment; team player •Knowledge and experience of Oracle Argus is desireable •Knowledge and experience of Clintrace desirable. •Knowledge of other drug safety solutions beneficial •Proficiency in related, underlying technologies, including SQL, Oracle, XML, and integration technologies and standards •Hardware/software/infrastructure setup and testing •Possess a working knowledge in software development tools, practices, and lifecycle methodologies. •Experience with producing documentation in a regulatory-compliant environment •Ability to handle multiple tasks •5 or more years of professional relevant experience •Bachelors degree in technical domain or Bachelors degree and applicable technical education *MINIMUM REQUIRED EDUCATION AND EXPERIENCE:* •5+ years of experience in IT Support and development •Bachelor's degree in IT or equivalent •Familiarity with FDA and EMA Drug and Device Safety Reporting regulations *desirable* •Familiarity and Experience with Agile methodology and Scrum teams Thanks & Regards, Pankaj Yadav *OKAYA Inc.* Where Commitment Is A Passion *4949 Express Drive North Suite 101* *Ronkonkoma, NY 11779* Phone : 631-267-4883 x 225 Fax : 0 Email : [email protected] -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
