* Hi Associate,*
*Service NOW Developer/Admin Reston, VA 6 Month Contract * *SERVICENOW IMPLEMENTATION SPECIALIST * The Implementation Specialist will guide the transition from Remedy to ServiceNow, implement, configure and customize the ServiceNow implementation, and integrate ServiceNow with other systems. *RESPONSIBILITIES: * Lead the planning, implementation, and support of ServiceNow Service Desk and associated cloud-based solutions Aid in translating business requirements into technical requirements Provide ServiceNow configuration and customization assistance including, but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations Answer technical and application configuration questions Design, configure and customize new applications and modules Assist in troubleshooting patch / release management issues Implement new functionality Provide analysis of problems and possible solutions *QUALIFICATIONS: * Expertise implementing, configuring and customizing ServiceNow Service Desk ITIL v3 Certification ServiceNow System Administrator Certification desired ServiceNow Implementation Specialist Certification desired Experience with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog, Configuration Management Database, Asset Management) Preferred experience with Remedy or other BMC products Experience in organizational change management desired Understanding of Enterprise IT Architecture *Best Regards,* *Prateek Choudhary* *Technical Recruiter* *Tekshapers Inc. | 29226 Orchard Lake Rd, Suite 180 Farmington Hills, MI 48334, USA* *Off: +1-248-565-4747x 122, Fax : +1-248.254.7211* *Official/Gtalk: **[email protected]* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
