Send me profiles : arj...@usmsystems.com
*JOB TITLE: SR CORE NETWORK ENGINEER LOCATION: KNOXVILLE, TN DURATION: 6+MONTHS* *Primary Skills:* *MUST HAVE CCNP and LTE experience.* *Description:* Plan, design, engineer, develop, implement, and troubleshoot infrastructure technologies on the customer-servicing network. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for business network operations. *Essential Duties and Key Responsibilities* Support • Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals • Leads the customer-servicing infrastructure strategy reviews and development by performing applicable analysis. • Analyzes network system response and determines tuning recommendations to improve performance. • Interfaces with the vendors’ senior technical staff/management on critical/escalated network and system related outages. • Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution. Senior escalation point for all customer-servicing issues. Engineering • Leads project management for customer-servicing infrastructure implementation projects. • Implements technology and customer-servicing infrastructure changes. • Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure? *Tools* • Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to network and system infrastructure. • Develops network and system performance tools and integrates them into the existing infrastructure. • Ensure communication of process and procedure changes to key stakeholders. • Design an effective test plan for any new / changed customer-servicing infrastructure. • Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.) • Support identification and collection of metrics and performance reporting processes • Identify process improvement areas and develop the improvement initiatives. • Determines Key Performance Indicators and infrastructure standards *Skills * • Research current industry technology to better facilitate vendor and partner communications • Subject Matter Expert (SME) for relevant technologies • Requires minimal supervision to perform job duties. • Actively mentors other engineering staff • Actively maintains our current network infrastructure to expedite the resolution process • Evaluates new product/solutions for inclusion in our customer-servicing network • Develop and deliver cross-training activities • Participates in, and encourages a knowledge-sharing environment both within, and outside the department • Develop and Maintain knowledge of internal network infrastructure, operations, and devices *Thanks & Regards* *ARJUN* 14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A Email: *arj...@usmsystems.com <arj...@usmsystems.com>* , Phone: *703-953-1365* Skype: *arjunk_usm* Linkedin : in.linkedin.com/pub/kanakoti-arjun/2a/2b6/230 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
