please send me resume at [email protected]

Hi Associate,

Currently, I am recruiting candidates for one of my requirement as
mentioned below. If you have a matching profile, please send me the updated
resume along with contact details at the earliest.



*Job Title*

Cisco UCCE Engineer

*Project Location*

Jersey City NJ

*Duration*

6 months /Contract


* Skills Required and Job Description:*

*MOI::Telephonic Followed by skype*
*client::  axa*

Candidate requires a strong working knowledge and hands-on experience in a
Cisco IPT environment.

Must have experience with Cisco Communication Manager integration, voice
gateways (focus on administrative cluster), QOS, SIP, and Cisco Unity
Connection.  Some working knowledge of the other traditional
telephony/telecom system is also a must.

   - Cisco UCCE, call routing is a primary responsibility.


   - 5+ years of applicable CTI experience.
   - Minimum of 4 years of experience in a large scale telephony
   environment.
   - Ability to collaborate with a distributed voice team, share relevant
   information, seek to convince others, know how to listen effectively and
   promote a team spirit
   - Client focused and service minded to truly listen and understand the
   Voice of the Customer.
   - Creativity, problem solving and analytical skills to effectively
   translate technical issues into key activities and develop new methods and
   approaches to satisfy requirements.
   - Experience with SDLC and release management tools and processes
   - Communication skills (both oral and written) to develop and deliver
   the key messages for our customer and internally
   - Technical skills required include UCCE, PCCE, QOS, SIP , CVP, ICM,
   Java and/or VB scripting
   - Application knowledge of CUIC, NICE, Calbrio, Finesse
   - Action / results oriented, energetic and positive to drive key
   activities and initiatives to completion that meet the joint goals of AXA
   Tech and its clients.
   - Project management disciplines - task planning, financial planning,
   and issue management.
   - Excellent written and verbal communication skills
   - Knowledge of business and technology trends
   - Fluent with Windows Server 200x, Active Directory and SQL Server 200x
   will be needed to help maintain this environment.  Linux a plus.
   - Significant hands-on experience in the implementation of systems.
   - Capable of contributing to design sessions, compose technical
   documentation, and mentoring other team members.
   - Knowledge of local and long-distance carriers. Experience with carrier
   coordination (Route-It, XO).
   - Available to work extended hours and/or weekends on short notice.
   - Able to work and make decisions, with little or no direct supervision.
   - Work as a productive member of Voice Engineering team.
   - Able to handle pressure situations and proficiency in multitasking.
   - Intermediate to Advanced proficiency in Microsoft Windows, MS Excel,
   MS Access.
   - Must have past hands-on VoIP roll out project experience.
   - Cisco UCS Configuration, VMWare/Virtualization technologies.
   - Remote Agent technologies.
   - Strong working knowledge of Networking Fundamentals
   - Expert at using Microsoft Visio and various supporting tools.



*Regards,*

*Rupa Kumari*

*Technical Recruiter*

*RG Talent Inc*

*39120 Argonaut way*
* Suite # 157, Fremont CA 94538*

*Phone : 510-443-0757 x 126*

*Email : [email protected] <[email protected]> *

*G-Talk :**[email protected] <[email protected]>*

*URL : www.rgtalent.com <www.rgtalent.com>*

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