Please send resume on *kum...@selectsourceintl.com*
<kum...@selectsourceintl.com>



Job Title          :           Business Analyst (Complaint Handling)

Location          :           Mounds View, MN

Duration          :            9 Months Contract

MOI                :           Phone and F2F

*Nee Locals Only*



*Skills required:*



Business Analysis

Tracking complaint

Regulatory

Sap crm

Development experience

Test script

Regulated industry with validated system

System and process

System development exp

Validation exp

Documentation



*Position Responsibilities: *

·         This person’s primary responsibility is to drive the activities
and deliverables associated with the SDLC phases of the GCH application
(SAP CRM)

·         Emphasis on translating user requirements into functional
specifications for any associated enhancements, Reporting, Data Conversion,
or Integration.

·         Provide detailed functional knowledge throughout the project
lifecycle and maintain insight to current industry best practices and how
they can be applied at Medtronic. Provide ongoing support and subject
matter expertise for the global design including the quality and stability
of the solution (break/fix).

·         Work independently with end-users and business partners to assess
the business customer requirements, match these requirements to objectives
and guide them to the applicable processes and solutions including
developing specifications and enhancements that will achieve the customer’s
business goals.

·         Responsible for conducting workshop sessions and stakeholder
interviews in support of project and enhancement activities.

·         Responsible for communicating process and functional requirements
to other teams (analysis, design, data, technical, training / org
readiness, testing, production support)

·         Life Sciences background

·         Experience developing requirements and functional designs for
Complaint Handling solutions in a regulated environment

·         SAP CRM or Complaint Handling software experience desired

·         Strong communication skills (verbal, written, interpersonal)

*Job Duties:  *Gather and analyze user requirements, Develops test plans,
Performs test planning, Provides user training, Specifies system
interfaces, documents operational requirements, Supports the user in
development of work processes



Regards,

*Kumar Gourav*



Sr. Technical Recruiter

Select Source International

Office: (952) 546 3300 *Extn 5002*

E-Mail: kum...@selectsourceintl.com

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