Please send resume on *kum...@selectsourceintl.com* <kum...@selectsourceintl.com>
Job Title : Business Analyst (Complaint Handling) Location : Mounds View, MN Duration : 9 Months Contract MOI : Phone and F2F *Nee Locals Only* *Skills required:* Business Analysis Tracking complaint Regulatory Sap crm Development experience Test script Regulated industry with validated system System and process System development exp Validation exp Documentation *Position Responsibilities: * · This person’s primary responsibility is to drive the activities and deliverables associated with the SDLC phases of the GCH application (SAP CRM) · Emphasis on translating user requirements into functional specifications for any associated enhancements, Reporting, Data Conversion, or Integration. · Provide detailed functional knowledge throughout the project lifecycle and maintain insight to current industry best practices and how they can be applied at Medtronic. Provide ongoing support and subject matter expertise for the global design including the quality and stability of the solution (break/fix). · Work independently with end-users and business partners to assess the business customer requirements, match these requirements to objectives and guide them to the applicable processes and solutions including developing specifications and enhancements that will achieve the customer’s business goals. · Responsible for conducting workshop sessions and stakeholder interviews in support of project and enhancement activities. · Responsible for communicating process and functional requirements to other teams (analysis, design, data, technical, training / org readiness, testing, production support) · Life Sciences background · Experience developing requirements and functional designs for Complaint Handling solutions in a regulated environment · SAP CRM or Complaint Handling software experience desired · Strong communication skills (verbal, written, interpersonal) *Job Duties: *Gather and analyze user requirements, Develops test plans, Performs test planning, Provides user training, Specifies system interfaces, documents operational requirements, Supports the user in development of work processes Regards, *Kumar Gourav* Sr. Technical Recruiter Select Source International Office: (952) 546 3300 *Extn 5002* E-Mail: kum...@selectsourceintl.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.