Hi Associate,
We have an Urgent opening .Please see the Job Description Below and let me know if you have any consultant available. *Job Title: Incident Manager* *Location: Atlanta GA* *Duration : 6 months +* *Must Have : Incident ,Change and Problem Management* *Responsibilities* Experience of working as an Change § Planning, Protection and Optimization ITIL Service Capability qualification. alternatively the completion of the Service Lifecycle ITIL modules - Intermediate qualification § Innovative thinking with service quality, and its improvement, within limits of costs and business direction § A good understanding of the organization’s IT infrastructure, services provided and customers/users § Knowledge and use of ITSM tools suite § Practical experience of IT Service Management in a complex IT operations environment *Role Description * · Coordinate the resolution of critical P1 incidents utilizing technical and business resources in 24x7x365 enterprise support organization. · Instigate and chair technical bridge and management bridge conference calls and assign tasks to the relevant attendees. · Provide updates on customer management bridges on current infrastructure issues and actions being taken. · Send executive style communications to a global audience giving details of the incident and impacts to the business. *Thanks * *Wasim Ahmed United Software Group Inc.. 565 Metro Place South. Suite # 110 Dublin, OH 43017 Phone: 614-588-8477 Fax: 1-866-764-1148 * *[email protected]* <[email protected]> *www.usgrpinc.com* <http://www.usgrpinc.com/> *To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE <[email protected],[email protected]?subject=UNSUBSCRIBE>in the subject line, or click* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
