Hello,


*Please send Resume to   **[email protected]
<[email protected]>*



*Need Locals Only*



We need a *Sr. Oracle Database Administrator (DBA) *with for a 6+ month
contract assignment with a major *Healthcare *industry client in *Colorado
Springs, CO*.



Purpose: *Will work as part of the Claims Manager / CES technical support
team through ICD-10 implementation.*

Contractor will be expected to:
1. Determine root cause analysis of *database* related issues.
2. Initiate direct contact with clients to *troubleshoot technical issues*
and provide resolutions.
3. Create work tickets based on the customers issue.
4. Safeguard client PHI data when interacting with the clients database.
5. Act as the team's *database management subject matter expert* in order
to more quickly and efficiently resolve client issues.
6. Escalate *advanced support issues* or client complaints appropriately to
the team or manager.
7.
*Develop and run queries on customer database systems. May include custom
scripting. *8. Perform other duties as assigned.

Required skills for this position include:
1. Experience with *Oracle, Windows Server, and SQL.*
2. Experience *remotely accessing* a client’s system.
3. Ability to deal with customers in a professional and courteous manner.
4. Ability to work well with a team in a high tempo, stressful environment.
5. Ability to manage time appropriately and frequently shift priorities
based on incoming situations.
6. Strong understanding of *Oracle backup and recovery techniques*.
7. Understanding of *change control procedures*.

Recommended skills for this position include:
1. Experience in a *call center* environment
2. Experience working within a strictly controlled schedule
3. Bachelors degree and *Oracle Certification preferred*.

Work hours: Mon - Fri. 8 hour shift during our business hours (7am-5pm
MST). Occasional overtime may be required but will not be assigned to a
pager rotation.

Interview Type: *Face to face preferred*



*Best Regards*

*Ankit Kumar Sagwal*

*IDC Technologies Inc.*

*E-Mail: [email protected] <[email protected]>*

*408-457-9381 Ext:4030*

*Hangout: ankit121.rgtalent*

*Yahoo: ankitsagwal121*

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