Hello Business Partners, Hope you are doing good..!!!
Please go through with the requirement and let me know your interest *Title : Desktop Support Consultant* *Location : King Of Prussia, PA* *Duration : 6 Months Contract* Respond back with resumes to naresh_s...@aesinc.us.com *Job Description:* *Desktop Support(Mandatory)* As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents *Skills and Experience Details:* Minimum Experience Required: 3-5 Years Mandatory Skills: Desktop Support Windows OS Support, EUC Admin, Desktop deployment, Infra Trouble shooting and Operations Thanks & Regards *Naresh Soma * *Agile Enterprise Solutions Inc * Ph: 630-315-9581 Email : naresh_s...@aesinc.us.com <naresh_s...@aesinc.us.com> || http://www.aesinc.us.com Note: If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
