Hi Hope you are doing well
I am Smith, working as a recruiter with Infotree Service Inc. I am currently working on “*Technical Support 1*” position with *State of AZ* I will appreciate your response at the earliest, as the managers tend to move fast! *NOTE :* *SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory details would be processed with TOP Priority* *Name (First & Last)* *Contact No.* *Email ID * *Current Location* *Willing to Relocate if need* *Work Visa Status*, *Expiry Date* *Availability * How soon can you join?* *Reason for change* *Are you fine with drug and background check?* *Skype ID* *Last 4 Digit SSN No.* *DOB(Day, Month)* *Higher Education, Year of Completion * *Job Title* *Technical Support 1* *Project Location* *Poenix, AZ* *Duration* *9+ months /Contract* *MOI * *: * *Telephonic + skype* *Skills* Roles and Responsibilities Server Support, Desktop support, support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between Phoenix sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. *Qualifications and Education Requirements* General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Computer *hardware configuration *and repair knowledge Knowledge of *Ethernet network* topology to assist with troubleshooting network issues Knowledge of *IT infrastructure* industry standards and best practices Strong customer service skills Excellent interpersonal, written and oral communication skills Advanced troubleshooting skills Excellent self-organization and time management skills Problem definition and alternative analysis skills *Active Directory* Experience with *Windows 7 and 10* Experience supporting a *Mac *environment Experience with *Project Management* Experience with *Scripting* Experience with *SQL* Experience with Backup solutions Bachelor's degree plus 8 or more years of experience in systems administration (or equivalent experience) Thanks & Regards Smith, Sr. Technical Recruiter Infotree Service Inc. 1176 S. Main St | Plymouth, MI 48170 Ph: 734-928-2003 [email protected] -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
