*Role: Sterling Commerce Onsite Lead* *Duration: 9+ Months*
*Location: Bay Area, CA* *Rate: 60-65/hr* * * *Sterling Commerce Onsite Lead* *Job Responsibilities*: - Provide Level 2 (L2) Support - Coordinate delivery of L2 and Level 3 (L3) tasks with the off-shore team - Coordinating L2 & L3 Support activities for eVolution - Strong experience in leading off-shore team - Responds promptly to business requests and production issues - Own the case from receiving to resolution, provide periodic updates - Conduct Root Cause Analysis for Critical and Urgent eVolution cases - Gathers and continually improves cross-functional business area knowledge - Develops and maintains complex applications using a thorough understanding of a number of technologies - Stays educated and strives to use the adopted toolset in the best possible way and to become knowledgeable on new application development technologies as they are adopted - Provide periodic Status Reports to Bio-Rad Support Manager - Maintain Support Process Definition Handbook(s) - Create and maintain a knowledge base of known issues and resolutions *Job Experience:* - Extensive experience implementing and supporting Sterling Multi-Channel Selling (Previously known as Comergent 8.1) - 5+ Years of development experience with Java & JSP - Strong knowledge of XML and J2EE technologies (JDBC, JMS, etc) - Extensive experience using Eclipse or an Eclipse based IDE - HTML, Java Script, CSS - Unix or Linux Knowledge (Preferred) - Understanding of Relational Database concepts; views & SPs desired - Web Services development experience is desired but not required - Knowledge of version control system - Knowledge of WebLogic Server is desired but not required - Conceptual, analytical and problem-solving abilities - Strong interpersonal and communication skills - Knowledge of OO Analysis and Design Patterns, e.g., Model View Controller, etc - Spring (and Struts) framework experience (Preferred) Regards Ejaz Talent Acquisition Manager Symphony Enterprises LLC 412 250 7227 (Tel) | 412 774 9230 (Fax) [email protected] | www.symphonyenterprises.com WMBE & NWBE Certified Company A Member of Women's Business Enterprise National Council (WBENC) and National Association of Women Business Owners (NAWBO) -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/us_itgroups?hl=en.
