Hi, Hope you are doing Good !!! We have immediate openings for IVR/ICM/Routing of our clients. Please let me know ASAP, if any of your consultant’s available in applying for this position. Please find the following Job description.
*Role:IVR/ICM/Routing Duration: 6 monthsLocation: Miami,FL* Visa copy Mandatory EXPERIENCE : 8years Primary Skills : .IVR Description : • Working Knowledge and experience in IVR - Routing, Reporting work stream for Call Center or Care Center projects. • Knowledge in IVR application, Call Server, ICM, QUEUE, CALLS (Agent Front end Application) • Experience to work with business team and active participation in User Acceptance Testing • Good working knowledge in Test Management Tools Like : Quality Center, Rational Clear Quest etc., • Strong working experience in Software Testing Life Cycle (STLC) and Testing Process. • Good analytical and problem solving capabilities. Able to work closely with the technical and Architects teams. • Basic database Testing and Good XML validation experience is a required. • Excellent Team Player and Good Communication Skills Thanks & Regards, Jeanta Williams Agile Enterprise Solutions Inc Ph: 630-315-9538 Email; [email protected] || http://www.aesinc.us.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
