Please send resume on *kum...@selectsourceintl.com* <kum...@selectsourceintl.com>
Job Title : Business Analyst (Complaint Handling) Location : Minneapolis, MN Duration : 10 Months *Complaint Handling Integration BA* This person’s primary responsibility is to drive the activities and deliverables associated with design, development and implementation of integrations between Medtronic’s Complaint Handling application (SAP CRM) and other IT systems This includes working collaboratively with multiple business teams to define mapping logic between their source systems and the Complaint handling tool with an emphasis on process improvements and translating user requirements into process flow documentation, data mapping documentation, and integration design specifications for any associated enhancements. Work independently with end-users and business partners to assess the business customer requirements, match these requirements to objectives and guide them to the applicable processes and solutions including developing specifications and enhancements that will achieve the customer’s business goals. Responsible for conducting workshop sessions and stakeholder interviews in support of project and enhancement activities. Responsible for communicating process and functional requirements to other teams (analysis, design, data, technical, training / org readiness, testing, production support) Demonstrate work experience in role(s) involving integration technology and process improvement Provide detailed functional knowledge throughout the project lifecycle and maintain insight to current industry best practices and how they can be applied at Medtronic to improve and streamline the data flow. Provide ongoing support and subject matter expertise for the global design including the quality and stability of the solution (break/fix). *Preferred: * Life Sciences background Experience with system implementations in a regulated environment Complaint Handling experience Strong communication skills (verbal, written, interpersonal) Best Regards, Kumar Gourav 952-546-3300 Ext: 5002 kum...@selectsourceintl.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
