Hi,


Please send Resume to  *[email protected]*
<[email protected]>



Job Title:  Data Analyst/Business Analyst

Client:  Confidential DIRECT Client

*Location:  Memphis, TN (Local Only)*

Duration:  12 Months

Start Date:  11/9/15

Number of Openings:  1



*Short Description:*  We are looking for a Business Analyst/Data Analyst
with strong database knowledge and experience.  This person will be doing
data analytical work, i.e working with data (gathering, analyzing, etc.).
We will be using this data to help improve our processes using analytics.  *SQL
Server knowledge is very important.*  This person will also be doing
Business Analysis, building reports, and improving reports.  *Tableau would
be a HUGE PLUS (specifically building dashboards).*



Desired Skills:  (NOT REQUIRED)



*Knowledge and Experience:*
- Bachelor’s Degree and/or at least 3-4 years of IT Help Desk experience
required.
- Must quickly become competent in internally developed and third party
developed applications such as Cisco Agent Desktop, 1Source, Calabrio
- Call control and multi-tasking skills, required.
- Excellent customer service skills (personable and confident, able to
defuse difficult situations, adaptable to fast-paced, quickly changing
environment, ability to remain calm under pressure)
- Detail oriented (important skill for ticket documentation)
- Good “research” skills, self-directed and self-motivated; good analytical
problem solving abilities and troubleshooting skills
- Proficient knowledge and experience with MS-SQL data query and reporting,
in addition to data extraction;
- Proficient knowledge of information management, MS-SQL relational
database design and development, business intelligence, data mining, and
data science;
- Ability to work in a fast-paced, technical, cross-functional environment,
independently or as part of a team to meet goals and objective and
deadlines while staying on task with daily assignments;

*Specific competencies required:* Technical Learning, Listening, Composure,
Customer Focus, Learning on the Fly, Problem Solving, Time Management,
Dealing with Ambiguity, Patience, Conflict Management and, Decision Quality
and Interpersonal Savvy

*Skills/Knowledge Considered a PLUS:*
- Ability to lead without formal authority
- Strong written, spoken communication with the ability to communicate
technical topics to end users and management
- Former lead or management experience
- SQL Server 2012 development: stored procedures, SQL development (queries)
- SQL server reporting services:
- Object Oriented development: to effectively develop code
- Visual Studio 2013 development in C#, LINQ, asynchronous processing,
email integration
- IIS: to host web sites
- ASP .Net: to develop web sites
- Visual Studio and Sharepoint , Office and Skype for Business integration
through API and class libraries (.Net)
- LINUX bsh, ksh and email administration
- Java, PHP development
- Tableau



Best Regards

Ankit Kumar Sagwal

IDC Technologies Inc.

E-Mail: *[email protected]* <[email protected]>

408-457-9381 Ext:4030

Hangout: ankit121.rgtalent

Yahoo: ankitsagwal121

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